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Case Study - Alexander House Hotel

Organisation : Alexander House Hotel

Application : Storage

Product : Portastor

Location : West Sussex

Requirement :

Alexander House Hotel is a distinctive country hotel on the outskirts of London, set in extensive grounds. When all of its gardening equipment had to be moved out of a rented store within the grounds at short notice, Maintenance Manager Derek Leeder had to act fast to find alternative storage space.

Solution :

The Portakabin Hire Centre in Crawley had a suitable all-steel Portastor unit in stock, and the team set about arranging delivery and installation to meet Derek’s extremely short timescale.

Derek says: “We basically had a day to find a large new storage unit for all our garden tools. It was a pretty tall order, but Portakabin was able to offer the kind of building and rapid service we needed.”

The Hire Centre delivered the large Portastor unit within 24 hours. On arrival, the robust, secure building was sited so that Derek and his team could immediately start transferring their equipment from the old store.

Portakabin really pulled out all the stops to get the building here on time,” says Derek. “They were brilliant. It’s very refreshing these days to find a company that is prepared to do their best to help – I couldn’t fault the service.”

Portakabin assures customers of excellent delivery performance in its unique Customer Charter, which promises that all buildings will be delivered on time and on budget. What’s more, to give customers complete peace of mind, if the company ever fails to meet this commitment it offers one week’s free hire for every day it is late.*

Derek adds: “The building is exactly what we needed and was delivered to us just in time. The outstanding customer service from Portakabin really helped us out of a difficult situation.”

 

 * Terms and Conditions apply. A copy is available on request.



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