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Case Study - Inverness Marina

Organisation : Inverness Marina

Location : Inverness

Requirement :

A brand new luxury 150-berth marina is taking shape in Inverness which, when complete, will be flanked by shops, restaurants and a hotel. When the pontoons and water-based facilities were completed, the marina was ready to receive its first customers, but with the surrounding buildings still in development, there were no toilet or shower amenities on the site. An interim solution was needed until the permanent buildings could be constructed.

Solution :

Inverness Marina Managing Director, Jamie Hogan, says: “We needed to find the very highest quality toilets and showers to match the standards of our luxurious new marina. We offer the very best serviced berth facilities, with Wi-Fi and electricity connections, plus larger-than-average pontoons. Our guests are often stepping off million-pound boats, so we needed toilet and shower facilities that met their high expectations and maintained our high standards.

“We investigated a number of toilet and shower building suppliers, but Portaloo was way ahead of the competition. It was the only company that could offer the exceptional standard of amenities we were looking for.”

Portaloo offers a range of high-quality, all-steel toilet and shower buildings, fitted out with full-flushing toilets and domestic-standard showers and washbasins, with hot and cold running water – delivering the standards you’d expect to find in any home.

The marina hired a bright, welcoming, premium-quality toilet and shower building from Portaloo to cater for its customers, enabling the marina to open for business before the adjacent attractions were completed.

The building was delivered on the agreed date and expertly installed and connected by an experienced Portaloo team.  All Portaloo customers are assured of such timely deliveries by the unique Portaloo Customer Charter, which promises that all buildings will be delivered on time and on budget. To back up this pledge, Portaloo even promises that if it ever fails to deliver on time, it will provide a week’s free hire for every day it is late.*

Jamie adds: “Since the marina opened we have hosted visitors from all over the world, from as far afield as New Zealand and the US, as well as many Scandinavians and other Europeans. Many of these globe-trotting visitors have commented that the Portaloo toilets and showers are the best they have ever seen.“We are delighted with our interim facilities and will be more than happy to continue using them until our permanent amenities are completed in a year or so. The service from Portaloo has been faultless too. When we needed a replacement part, Portaloo kept us informed daily until the part was available. One of the Hire Centre team even delivered it to us in person to ensure it was fitted without delay. That really is customer service excellence.”

* Terms and Conditions apply. A copy is available on request.

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