Where else will you find a portable building supplier that offers ongoing help, support and advice?
With you all the way
Buying a building from the UK's leading provider of modular and relocatable accommodation is just the beginning of your relationship with us. At Portakabin, we recognise that your accommodation requirements are likely to change over time, so, no matter when you bought your Portakabin building, we offer a comprehensive support service to make sure it continues to meet your needs.
Our specialist customer services team provides ongoing support once your building is delivered offering advice, assistance and support to ensure your building maintains its optimum performance, well into the future.
Six services to ensure your building meets your changing needs:
1. Refurbishment
We can make comprehensive changes to your building with minimum disruption to you; from installing new fixtures and fittings, to creating new rooms to suit your changing requirements.
2. Relocation
If you are on the move having a Portakabin modular building system means you can take your buildings with you anywhere in the country.
3. Reconfiguration
As your building requirements change, you may need to expand or downsize your facilities. Our complete reconfiguration service gives you the flexibility to respond to these changing needs.
4. Repairs
Accidental or criminal damage can occur. We offer a fast-response service to carry out a full range of repairs, from replacing broken windows to repairing fire damage.
5. Routine maintenance
Your building may occasionally require upkeep to retain its smart appearance and high performance. Our teams can carry out any work you require, from cleaning to gutter clearance.
6. Replacement parts
If any building components need to be repaired or upgraded, we can supply (and install if required) Portakabin approved parts to ensure your building continues to provide optimum performance.
Customer service excellence - guaranteed
Customer service is so important to us that we have developed a unique Customer Charter, setting out the high standards you can expect from us at all times.
Last year Portakabin carried out satisfaction surveys with 2,700 customers, with an average score of 9 out of 10. In addition, since the launch of its innovative warranty package in January 2004, Portakabin have sold over 2,000 buildings and only 0.17% of customers have made a claim against the warranties*
Whatever your query, just give our team a call on 0845 200 9999 or click here to complete an enquiry form
*Based on Portakabin order analysis from January 2004 - June 2008.