Customer: SIS Facilities

Location: Sheffield

Requirement: As principal contractor for the rolling programme of refurbishment at GNER stations, SIS Facilities needed to provide temporary toilet facilities for the travelling public while existing toilets were comprehensively refitted.

Solution: A high standard of facilities was required to minimise inconvenience to GNER customers. Furthermore, the toilets had to be suitable for high-volume use at some of the UK's busiest stations. Portaloo facilities were chosen for their robust all-steel build, as well as the standard of amenities, with full-flushing toilets and high-quality sinks, taps and fittings.

Dan Hurley, Projects Director at SIS Facilities, says: "The quality of the toilets is perfect for our requirements and meets GNER's high expectations. Portaloo provides a complete package of products and services, including full installation, male and female toilets and baby changing facilities, and access ramps for compliance with DDA legislation."

To date, Portaloo has installed toilet units at Durham and Darlington stations, and will be delivering more extensive facilities for the mainline station at Newcastle.

Delivering buildings to such busy locations requires careful planning, as well as skilful manoeuvring to install the units on platforms with difficult access. Portaloo has the logistical and technical expertise to overcome these challenges. As part of its outstanding service, Portaloo delivers and installs the station toilets between 1am and 5am, when no trains are running - to avoid disruption to passengers.

Dan Hurley adds: "Portaloo has done a great job getting buildings in place on schedule and within very tight time windows. They have overcome all logistical difficulties in some tricky locations, and we are very pleased with the service they provide."

SIS Facilities is assured of timely deliveries by the unique Portaloo Customer Charter, which promises that all buildings will be delivered on time and on budget. It even pledges that if Portaloo ever fails to meet this commitment, it will provide a week's free hire for every day it is late.*

* Terms and Conditions apply. A copy is available on request.