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Wiltshire Farm Foods Case Study

Emergency Accommodation: Wiltshire Farm Foods Case Study

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Organisation : Wiltshire Farm Foods

Product : Titan

Location : Crieff

Requirement :

Wiltshire Farm Foods is the UK’s leading meals delivery service. The company delivers high quality frozen meals, prepared in Trowbridge,Wiltshire, through a network of local outlets.

In the early hours of a Saturday morning before Christmas the office building at the company’s outlet in Crieff was destroyed by fire. Without a building to house staff the business would have been unable to operate and process customer orders and deliveries, effectively suspending operations.

Solution :

Douglas Lamont, Director, Wiltshire Farm Foods, says: “We were devastated by the sight of the burnt out buildings and on that Saturday morning I phoned the Dundee office of Portakabin in the forlorn hope that there might be someone in.

To my great surprise the phone was answered and I was able to explain my predicament. A member of the Portakabin team was on site with me by lunchtime to survey the area and discuss our immediate requirements.

By Monday afternoon we had the first Portakabin building in place, providing office space, WC facilities and basic kitchen facilities. The next day a further building was delivered with more open plan office space.

“The service from the Portakabin team was absolutely tremendous and as a result of what they were able to do for us so quickly and efficiently we did not lose a single day of trading.

"Since that time the Portakabin team continued to work closely with us and developed a bespoke plan for a permanent building constructed from Portakabin Titan modules. They even installed interim buildings on hire until we could finalise plans for the permanent solution.

"We now have a high quality, modern office building that is designed to meet our own specific requirements. The team at Portakabin are excellent and helped us out of a very difficult situation.”

After an immediate response to the initial crisis the team at Portakabin worked closely with Douglas to create a permanent solution that was in place and operational within just six months following fire damage. 

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